Initiating and managing a difficult conversation is a crucial management skill. Most of us would cringe, avoid, delay, procrastinate, anything to make it go away. Having a difficult conversation is never easy, but it can be thoughtful, respectful and even productive.

This seminar is focused on understanding a variety of approaches to difficult conversations, including how your habits when it comes to conflict impact how you have difficult conversations. This 90-minute Online Special Topic will be led by a professional WinSETT facilitator and include discussion, self-reflection and experience-based learning.

Learning Objectives:

• Explore examples of difficult conversations in SETT
• Use a simple framework to prepare for and navigate difficult conversations
• Identify strategies to move from difficult to effective conversations
• Explore gendered and online aspects of difficult conversations

The session was excellent, and the facilitator was clearly an expert in this field. I learnt quite a bit!

Recent Participant

This online learning opportunity is limited to 35 participants (all genders). There must be a minimum number of attendees to proceed.

This online learning opportunity is made possible with the support of the NL Workforce Innovation Centre.