Date

Tue, Jun. 29, 2021

Time

NST
2:30 pm - 4:00 pm

Working with Challenging People

Learning Objectives

  • Define what “challenging” means in the context of workplace/interpersonal relationships
  • Recognize how your natural skills and aptitudes, communication style, individual perspective and gender may play a part in challenging relationships
  • Discover how empathy and curiosity can be used as strategies to help you manage challenging situations
  • Begin to develop an action plan to create more effective working relationships with challenging people

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